Terms & Conditions

Welcome to CSC Nabagram Tathya Mitra Kendra. By accessing our center or using our online and offline digital services, you agree to comply with and be bound by the following terms and conditions.

1. Scope of Services

  • Service Provider: We act as an authorized facilitator for government, financial, and digital services.
  • Third-Party Portals: Many services are processed through external portals (UIDAI, state portals, banks). We do not control their uptime or approval timelines.
  • Accuracy of Information: Clients must verify all details before final submission. We are not liable for errors caused by incorrect data provided by the user.

2. Service Fees & Charges

  • Approved Rates: Service charges are aligned with government-specified rates for CSC/Tathya Mitra transactions.
  • Non-Refundable Fees: Government application fees and processing charges are non-refundable once the transaction is initiated or completed.
  • Payment Modes: We accept cash and verified digital payments (UPI/Wallets) at the center.

3. Client Responsibility

  • Genuine Documents: Users must provide authentic documents for verification.
  • Fraud Prevention: Submitting forged papers or impersonating others will result in an immediate denial of service and reporting to authorities.

Privacy Policy

Your privacy is paramount to us. This policy outlines how we handle and protect your personal data at CSC Nabagram.

1. Data Collection

  • Personal Details: We collect names, contact numbers, addresses, and demographic details solely to fill out application forms.
  • Identity Documents: Documents like Aadhaar, PAN, and ration cards are handled only for the specific service requested.

2. Use of Information

  • Strictly Operational: Data is used exclusively to process your requested government schemes, financial transactions, or registrations.
  • No Commercial Sharing: We never sell, rent, or trade your personal information to third-party marketers.

3. Data Security

  • Authorized Access Only: Only certified operators handle your sensitive data.
  • Secure Deletion: Digital copies of applicant documents are securely deleted from our local systems after successful application processing.